Written form of customer complaint
Notice of submitting a written form of customer complaint
In accordance with Article 10 Paragraph 1–3 of Consumer Protection Act (NN 41/14).
We inform customers that a written complaint with which they express their dissatisfaction with the purchased product or the service provided can submit at our office, or send it by mail to address:
NAUTIKA CENTAR NAVA d.o.o.
Uvala Baluni 8
or fax it to the number: 021/ 407 701
or send it via e-mail to: firstname.lastname@example.org
In accordance with Article 10, paragraph 5 of Consumer Protection Act (NN 41/44), your written complaint will be answered in writing no later than 15 days after the receipt of your complaint.
In your complaint, please write your first and last name and the reply address.